At Kestronics we offer support at every level.

Whether its before you make a purchase and you need to check the barcode scanning range or which rugged tablet will suit your needs. Our dedicated Pre-sales support team have extensive knowledge of all our products and will be able to answer all your questions.

After you have purchased, our Technical support team are always on hand with answers to any questions you may have. They usually deal with Mobile Computer Configuration, warm and cold re-boots, device calibration and any general Troubleshooting.

Take a look at the most frequently asked questions for more information, alternatively, get in touch with a member of our team today.

Shipping

Do you ship overseas?

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

How long will it take to get my order?

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

What shipping carriers do you use?

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

Product

Can I return my product?

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

Can I get my product personalized?

It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.