Repairs & Maintenance

Kestronics provides specialist Repairs and Maintenance services for organisations that depend on mobile computers, scanners, printers, kiosks and other operational devices. Our engineers repair both legacy and current-generation equipment, helping extend asset lifespan, reduce replacement costs and keep operations running smoothly.

What We Cover

Engineering & Repairs

• Repairs carried out by Kestronics engineers and partners experienced with both modern and legacy devices
• Component-level diagnostics for screens, scan engines, buttons, housings, ports and batteries
• Refurbishment options for ageing fleets to extend usable life
• Support for discontinued models no longer serviced by OEMs

Printer, Kiosk & Rugged Device Repairs

• Thermal printer and label printer repairs including rollers, printheads and media feeds
• Kiosk component servicing: touchscreens, scanners, card readers and internal modules
• Repair and recovery of rugged mobile devices used in retail, logistics, warehousing and aviation
• Cleaning, calibration and preventative maintenance programmes

Fleet Maintenance & Life Extension

• Planned maintenance cycles to reduce unexpected failures
• Battery testing, reconditioning and proactive replacements
• Refurbishment kits to bring older devices up to operational standards
• Recommendations for optimising fleet lifespan based on failure trends and usage patterns

Advanced Replacement & RMA Handling

• Swap-out devices shipped immediately to eliminate downtime
• Repaired units reintegrated into your estate following full test and quality check
• Accredited RMA processing with manufacturers where required
• Tracking of repair history and asset status throughout the process

Onsite Repairs & Technician Dispatch

• Field engineers available nationwide for urgent onsite fixes
• Support for retail, logistics, warehouse and airport operations
• SLA-driven response times to minimise operational disruption
• Integration with your ITSM workflows for seamless ticket management

Why Kestronics Repairs & Maintenance?

Many organisations run mixed estates that include ageing devices alongside new-generation hardware. Kestronics engineers specialise in keeping both running reliably. By repairing and maintaining fleets rather than replacing them unnecessarily, businesses reduce cost, extend asset value and maintain operational continuity.

Our blend of in-house engineering, preventative maintenance and onsite support ensures that devices remain dependable throughout their lifecycle.

Commonly Paired Services

• Repair & Buffer Management for swap-out continuity
• Asset Management for visibility into fleet condition and repair cycles
• Proactive Monitoring to identify degrading devices early
• Technology Refresh Planning when fleets approach true end of life

Ready to Increase the Lifespan of Your Devices?

From legacy repairs to maintaining large, active fleets, our engineers can build a repair and maintenance programme tailored to your organisation.

Prefer email? Contact sales@kestronics.co.uk.