End User Computing Services

Kestronics provides End User Computing Services to support both operational technology and traditional office IT. From rugged devices and printers to desktops, laptops and mobile phones, we help organisations deploy and manage the equipment their people rely on every day.

What We Cover

Device Provisioning & Deployment

• Build, image and configure desktops, laptops and mobile devices
• Zero-Touch and automated enrolment for corporate devices
• Rollout support for new sites, teams and refresh programmes

Management & Support

• Remote support for Windows, macOS, iOS and Android estates
• Patch, application and policy management through MDM / UEM platforms
• Integration with existing ITSM processes such as Halo, ServiceNow and Jira

Lifecycle & Asset Control

• Tracking of desktops, laptops, mobiles and accessories across the organisation
• Warranty, maintenance and refresh cycle management
• Secure retirement, data wiping and return-to-service processes

User Productivity & Office Technology

• Support for collaboration tools, VPN, Wi-Fi and office connectivity
• Peripheral provisioning (monitors, docks, headsets and desk hardware)
• Guidance on standardisation, performance and user experience improvements

Why It Matters

Organisations increasingly want a single partner for both operational and office IT. By combining our enterprise mobility expertise with desktop and end-user services, we help customers reduce complexity, improve support coverage and deliver a consistent experience across every device type.

Commonly Paired Services

• Kestronics One360 for unified lifecycle management
• Kestronics OneGlobal for multi-country device support
• Operational workflow and modern workplace solutions