Customer Experience, Engagement and Service Innovation Solutions
Customer Experience Technology Solutions
Kestronics helps organisations enhance in-store and on-site customer experiences using modern retail and hospitality technology. From EPOS to kiosks to digital signage, we design solutions that improve service speed, reduce friction and deliver consistent, data-driven experiences across all customer touchpoints.
Our Customer Experience solutions cover the full spectrum of front-of-house technology used across retail, hospitality, travel and public environments.
EPOS & Checkout Systems
Complete modern EPOS solutions for retail, hospitality and service environments. We provide hardware, setup, integration and lifecycle support to ensure reliable, efficient transactions.
- Fixed and modular EPOS terminals
- Handheld and mobile POS devices
- Peripheral integration: scanners, printers, cash drawers
- Support for queue-busting and assisted selling
Kiosks & Self-Service
Self-service kiosks that improve convenience and reduce pressure on staff. Ideal for ordering, ticketing, check-in and information functions across multiple sectors.
- Self-checkout (SCO) and payment kiosks
- Customer ordering and click-and-collect stations
- Point-of-information and wayfinding kiosks
- Custom kiosk build, integration and support
Digital Signage & Visual Communications
Inform and influence customers with dynamic, real-time digital signage solutions that scale across stores, terminals, food service and public spaces.
- Commercial-grade screens and media players
- Menu boards, promotions and queue communications
- Centralised content control
- Mounting, installation and lifecycle support
Payments Technology
Integrated payment solutions that reduce friction and increase transaction speed across fixed, mobile and self-service environments.
- Payment terminals and contactless devices
- Integration with EPOS, kiosks and mobile POS
- Secure PCI-compliant configurations
- Multi-acquirer and omnichannel options
Customer Ordering Solutions
Technology that simplifies the ordering journey, reduces queues and improves accuracy across retail and hospitality operations.
- In-store ordering kiosks
- Mobile ordering and assisted selling
- Click-and-collect and order pickup flows
- Integration with stock visibility and fulfilment systems
Point of Information Solutions
Provide real-time product, service and location information to customers with accessible, reliable and intuitive information points.
- Interactive information kiosks
- Product lookup and availability displays
- Digital wayfinding and mapping
- Integration with ERP, PIM and CMS platforms
Talk to Us About Customer Experience Technology
If you are reviewing your EPOS, kiosk, signage or customer-facing technology estate, our team can help shape a solution that improves speed, service and consistency across every touchpoint.