Typical system components:

• Hand held computer hardware.

• Hand held computer software.

• Base station/charger hardware.

• Interface software to back office system.

• Back office system is required.

• Integration and implementation.

Handheld Systems Presentation -

What would your customer appreciate when ordering on the Internet ?

Maybe instant delivery.
Our ALL-IN-ONE palm computers can do it and make the difference for your E-sales.

When a new order is placed either on the Internet or through your telephone sale agents it is immediately dispatched to the appropriate van, located in real-time through Orion GPS, according to customers delivery time request, product availability and van tour schedule.
The delivery van stops at the customer location at the customer's desired time.

Last minutes order changes and promotions can be made on the door step, so pushing your sales. Final delivery and invoicing are then done on the spot as well as credit or debit card payments.
Delivered products are tracked by scanning their bar codes.

Completed sales report is finally transmitted to the center system through the cellular network.
Let our ALL-IN-ONE solutions boost your business.

Equip your vans with a Orion GPS + GSM/GPRS and a DAT500 palm computer.
The GPS detects the position of the van and sends it to the service center via SMS (Short Message System) of the GSM/GPRS cellular network.

Each van position is continuously displayed on an electronic map at the service center. After taking an incoming call, the operator selects the most suitable van available for that customer considering its current location, the available time window and spare part inventory on the van.

The new task data are immediately sent to the DAT500 on the van through SMS or cellular modem connection. The operator can now go to the customer location and do the job.

The customer's plant/equipment and the spare parts are automatically tracked by scanning their bar codes.
Service activity data are reported into the DAT500.

Invoicing and payment by credit card can be done immediately thanks to the magnetic card reader and the built-in printer.
The finished task report is then sent by the DAT500 to the service center through the GSM/GPRS cellular network.

We offer proven one-stop-shopping solutions for your business.

What about late afternoon last minute pick-up? Just a dream coming true.

DAT500 and Orion GPS + GSM/GPRS can help you in doing so and beating the competition.

When your customers calls no matter what's the time. You are ready to pick up its parcels in real-time.

An incoming pick-up call is routed to the closest van with available room.
The tour schedule on the DAT500 is automatically updated and the driver addressed to the desired location.

Parcels are tracked at pick-up while destination is inserted into the DAT500. All information is immediately dispatched to the logistic center through the cellular network.
On delivery you can accept credit card payments, take a picture of a damaged parcel and instantly sent the data over the air to central computer.
Our turn-key solutions can really push your business into the new wireless age.

RETAIL

Retailers boost their profits by automating the flow of goods and data in every step of the supply chain, from manufacturing to shipping, to warehouse management and shop floor. Inventory control and price management can be carried out automatically and without errors, thus improving customer service. In route accounting and door-to-door sales Hand Held Computers (HHC) are used as a mobile inventory and point-of-sale system.

Delivery personnel use HHCs to scan product bar codes, accept credit card payments, and print customer receipts.

Purchased products are immediately delivered from the stock inside a van.
HHCs contain a full sales and inventory management application program, which is linked to a corporate database.

Similar procedures can be carried out on commercial airlines, for in-flight duty free sales.

In general merchandise retail, store workers can enter new orders, check inventory and prices automatically when they load the shelves, thus eliminating the time and cost of paper work. Store managers can get real time data on sales, labour scheduling and shelf space planning. Warehouse workers use hand held computers (HHC) for inventory procedures. Warehouse management systems give instructions to anticipate replenishment and keep the warehouse running at maximum productivity.
In the distribution chain goods are kept in continuous motion.
Truck drivers' schedules and routes are automatically loaded into HHCs, which can also verify that the right goods are loaded on the right truck, and collect and send real-time data on driver performance.

Wireless networks transmit data between the warehouse management system and workers equipped with HHCs.

Trucks can also be equipped with GPS (geographical positioning systems)+GSM/GPRS systems to achieve E-sales delivered on the fly.

LOGISTICS

Track goods on line anytime, anywhere to speed up your business. Speed and flexibility are crucial elements to staying ahead of competitors, especially in the field of express carriers. With mobile computing you can boost productivity, by knowing the exact minute when trailers would arrive, the size and type of their loads, and what resources you'd need for tomorrow's shipments. Mobile computing allows to track shipments from dock, to yard, to truck. Dock workers don't lose track of freight because they use HHCs, which show single and multiple shipments at the same time. Supervisors with HHCs have the information they need to find equipment and determine shipment location and status.

They save time by communicating to workers the job assignment details anytime, anywhere, using HHCs. HHCs are successfully used in tracking bags and boxes that are individually bar coded. Pickups and deliveries are traced by scanning each bag's bar code. If needed, a receipt can be printed for both driver and recipient.

Signatures and other pen- or touch-entered data are efficiently captured and transmitted.

Data is sent to the host terminal as the truck is being loaded instead of collecting and forwarding documents when the trailer is closed and ready to depart.

The bar code-based dockside eliminates keystroke errors and the need to search for forwarding documents.

Truck drivers' schedules and routes are automatically loaded into HHCs, which can also verify that the right goods are loaded on the right truck.

Wireless networks transmit data between the warehouse management system and workers equipped with HHCs.

Trucks can also be equipped with GPS (geographical positioning systems)+GSM/GPRS to achieve on-line deliveries.

MANUFACTURING

Mobile computing is the solution for WIP tracking, batch control, lot tracking, materials management, production scheduling and other manufacturing activities. Enterprise Resource Planning (ERP) systems control every corner of the manufacturing supply chain.

The latest data helps decision-makers react swiftly when demand rises, put labour into action efficiently, control costs, deliver the right goods at the right time, and stay ahead of competition. Mobile computing plays a major part in enterprise resource planning implementations.

Data is captured right where the activity happens, and is immediately linked to enterprise planning suites.
With real time data on inventory and manufacturing processes, decisions are better supported.

SERVICES

A modern company usually has a lot of data about customers through customer relationship management (CRM), sales forecasts and other back-office applications.

But utility meter readers, repairmen, delivery personnel, inspectors, sales agents and other field service workers often don't have enough accurate information on the customers they deal with every day.

By making information available at the frontline, workers spend more time solving problems, which increases operational efficiency, profits, and customer satisfaction.

When fast in-field service is a must, our mobile computers combined with vehicular GPS (geographical positioning systems) and GSM/GPRS systems offer the ultimate real-time field services.

HEALTH CARE

Doctors and nurses may use mobile computing to share vital information on the patients. They can have real-time access to clinical histories, treatments, lab results, and update patient information right at their home.

Using a mobile computer doctors can sign and send medical orders on the spot.
Pharmacy technicians can check data against the patient's online medication profile, avoiding mistakes.

Emergency medical personnel can access important data about patients just on an accident site, and they can transmit it in real-time to the emergency room staff.
Mobile computers can also be used in hospital inventory management, asset tracking and file management.

GOVERNMENT

Government organizations use mobile computing in postal services, law enforcement, debt collection, just to name some of the application fields.

Light, compact, easy to use, mobile computers with features such as bar code reading, signature capture, credit card reading and receipt printing help mail carriers be more productive and efficient.

Tickets for parking can be issued on the spot, and relevant data transmitted the host computer.

Police officers on patrol can use their mobile computer to collect and communicate vital data from an accident site, a roadside vehicle inspection, and the scene of a crime.

MASS TRANSIT

Mobile Computers are used for mobile fare collection on the trains, busses and ships.
Our ALL-IN-ONE wireless palm computers feature a comprehensive portable travel management system that allows to look-up schedules, manage real time seat reservations, check-in boarding passengers and update manifest.

Travel tickets, upgrades, fines may be issued on the spot with credit card payment.
Using our ALL-IN-ONE palm computers with integrated RF-ID interface Mifare Contactless smart card may be issued, verified and updated while on the move or at designated ground locations as bars, tobacco shops, general stores.

HOSPITALITY

Let your guests experience the top comfort of mobile computer services. Check-in at the hotel front door. Just swipe your credit card, get your key on the spot and reach your room: no more lines at reception.

All this thanks to our ALL-IN-ONE palm computer wireless linked to the host main computer.

At the beach pay your food, beverage and extras with your personal Hotel pre-paid contactless card: no more cash or credit cards that can be lost or stolen.

When returning your rented car, just insert the contract number and get your check-out receipt on the spot thanks our light and compact ALL-IN-ONE palm computers. No more bulky and cumbersome printers with separated hand held computers to carry on.